Do you have some Questions?
General Enquiries
Nihal Life is a travel agency company
Nihal Yatra website www.NihalYatra.com contains information about all Nihal Yatra products, tour categories and services. You can also call us on +91 805 8061 881 and get all the details about tours and various products from Nihal Yatra travel advisors
Nihal Yatra is popular for tours and packages across India Nihal Yatra, designs packages for you to experience something unique in India which helps you connect more spiritually. Nihal Yatra is also a large tour operator for India, we show India to Indians, non-residents and foreigners. We have tours for every family and everyone in the family.
‘Contact Us’ section of the website has all the details about Nihal Yatra corporate office. Here is the link: https://www.nihalyatra.com/contact-us
The number of travellers in one group tour varies depending on the destination or tour category or vehicle type used for that tour. The usual group size for an International tour is 11-20 guests and for an Indian tour 15-25 guests.
Nihal Yatra tries its level best to operate the tour as per the original tour itinerary. Sometimes unavoidable, unforeseen situations may occur due to the various dependent factors such as state or country regulations/ airline/ cruise/ rail/ road transport/ hotel/ sightseeing etc. in such cases we may have to change the original tour itinerary either before the tour or while on tour. Such changes shall be informed to you either before tour by SMS/Call or while on tour by Nihal Yatra Tour Manager.
Doing a full tour is always advantageous, however you can opt for a part tour subject to availability or join/ leave a tour in between. Both these options will have a different tour price that can be worked upon as per your requirement. Your Nihal Yatra Travel Advisor will do the needful if confirmed at the time of booking itself.
Yes, you can extend your stay after the completion of a group tour or you can have your individual program before the tour and join the tour on day one. Nihal Yatra has a ‘Post Tour Holiday’ facility so that you can relax at the last destination of the tour. Any such extension or deviation from scheduled program would incur additional charges. Your Nihal Yatra Travel Advisor will do the needful, if confirmed at the time of booking itself.
Yes, any change or amendment is possible subject to availability, with an additional actual cost along with cancellation charges (if applicable). Your Nihal Yatra Travel Advisor will assist you with amendments as soon as she/he receives confirmation and additional charges.
The tour price is net and discount of any kind is not applicable, unless there is any ongoing specific discount offer published on the website.
As the name suggests, ‘Women’s Special’ is a tour category specially curated for women travellers who are willing to travel and are looking forward to a refreshing fun-filled experience! Any woman who loves to travel, and wants to explore new destinations and enjoy some Me time, is welcomed to join this beautiful journey. Happiness knows no age limit nor do these tours!
Nihal Yatra has a division of Customised Holidays which will take care of your such independent holiday requirements.
Nihal Yatra has an exclusive ‘India Inbound’ division, which deals in specially designed tours and packages for foreign nationals or Non-Resident Indians. Of course you can also join any of the Nihal Yatra’s regular group tours or customised holidays.
Booking & Payments
Yes, you can make the full payment at the time of booking itself in one go. Sometimes there are additional benefits for full payment, if it is done well in advance say 3/6/9/12 months prior to the tour departure. Nihal Yatra Travel Advisor will guide you on the prevailing full payment (if any), at the time of booking.
To book any tour/ package/ service, you have to make payment to Nihal Yatra by Cheque, NEFT, RTGS, IMPS, Payment app/wallets like BHIM, PhonePe, Gpay, PayTM, or any UPI ID. All payments should be in the name of ‘Nihal Yatra Private Limited’ only. Cash payment in INR will be accepted as per Government of India guidelines along with PAN. Outstation cheques are not accepted. A non-refundable convenience charge of 3% of the transaction amount is levied towards IT infrastructure cost on transactions done through Nihal Yatra payment gateway using credit card, debit card, net-banking.
Yes, Nihal Yatra has a facility of Gift Vouchers which can be purchased by the guests and gifted to their near and dear ones on happy occasions. Contact Nihal Yatra Travel Advisor to purchase the same.
At the time of booking, you need to present an Aadhar Card and PAN for domestic tours and a valid passport and PAN for international tours.
For domestic tours in India, all guests must carry air tickets, insurance (if any), photo identification in the form of Aadhar card, ID Card, PAN card, driving licence and school / college ID for students. For International tours, all guests including children and infants must be in possession of a machine-readable passport valid for a minimum of 180 days (Six Months) from their tour return date, along with applicable visas, air ticket and insurance copy.
Yes, you can book a tour online at www.NihalYatra.com either by paying a full tour price or registration amount.
Yes, you can make the payment online through NEFT, RTGS, IMPS, Payment app/wallets, like PhonePe, BHIM, Gpay, PayTM, or any UPI ID by logging into your account using your registered mobile number given at the time of booking.
Travelling knows no discrimination. Anyone who loves to travel and wants to enjoy the limitless opportunities, can surely join our tours.
Generally, your tour will include the following:
- Airfare – As mentioned in the itinerary
- Accommodation – On twin sharing basis
- Transport – As per destination and group size
- Meals – Breakfast, Lunch, Dinner
- Sightseeing – Entry Fees/ Subject to availability, Anything apart from the itinerary is chargeable.
- Tips – Driver and Guide tips
- Tour Manager Services
Flights
We fly with various airlines which are suitable for our category of tours. Selection of airlines depends on the flight schedule, airport, baggage policy, airline terms and conditions, airfare etc. Airlines selected for your tour will be informed sufficiently well in advance.
If you are opting for a customised holiday, then you can select your preferred airline. For group tours airlines are pre decided and individual guests do not have the option to select the specific airlines.
The baggage allowance for check-in & carry-on baggage varies as per the airline and the class of travel. The exact baggage allowance for your scheduled airline will be conveyed to you prior to your departure. Every airline has a list of items restricted to be carried. You will find the details of the same on your air ticket.
Generally, meals are not included for Indian carriers like Go airways, Indigo, Spice Jet, flying within India But Nihal Yatra tries to include the meal in your package flying with all the airlines possible.
Though the blocking of air tickets with the airline happens well in advance, actual issuance of tickets happens 15/10/7 days before the departure, depending on the airline. Once the air ticket is issued, an auto email is sent on your registered email ID. Your air tickets can also be found under your Log-in section of ‘My Booking’ on Nihal Yatra Website
Wheelchairs are available on request at almost all the airports around the world. Most of the airlines ask for medical certificates as the number of wheelchairs are limited at each airport. Depending on the airline & airport policies a wheelchair request may be chargeable. Kindly contact your Nihal YatraTravel Advisor for wheelchair requests.
Wheel-chair facility is not available on tour. Wheel-chair bound guests will have to carry their own wheelchair and she/he should be accompanied by their family member/s who can move/carry the wheel chair.
In such cases, before leaving the airport you are required to fill up the complaint claim form at the airline counter. You may need to provide your hotel/ residence details to the airline, so your baggage can be sent to your hotel directly by airline if you are on tour.
Hotels
Accommodation provided on the tour depends on the category of the tour/ package. It may be in NRI sarai,resorts, hotels, houseboats, tents, camps, cruise,etc. The location of the accommodation generally depends on the tour program.
At the time of booking you will know the suggested names of the hotels or type of accommodation which we generally use for that particular category of tour. These suggested names are mentioned on the website in the tour itinerary. Confirmed list of the hotel/s is sent to you on your registered email ID before the tour departure.
Generally, the rooms are twin/ double or single bedded and extra bed (if needed) is provided in the form of a mattress on the floor.
Yes, you can upgrade the room to a suite/ family room/ specific view room etc. by paying an additional price once you visit the respective place. It is subject to availability.Any charges upon use of such a facility must be paid directly to the hotel by you.
You can opt for a single occupancy room by paying a single room supplement/ tour price.(SUBJECT TO AVAILABILITY)
Adjacent rooms or interconnected rooms can be made available subject to availability.
Generally, most of the hotels have Wi-Fi facilities. Depending on the hotel/property, this service may be complimentary or chargeable. Wi-Fi may not be available at certain remote locations.
Accommodation facilities differ according to the type of the tour and destination, and will differ from property to property. Facilities generally include parking, restaurants, coffee shops, meeting rooms, business centre, travel desks, doctor on-call, lift/elevator, porter, laundry, internet, Wi-Fi, telephone, paid television channels, air conditioners, in-room safe & amenities, room service etc. All these facilities may or may not be available on complimentary basis and you must check before availing the same. Any charges upon use of such a facility must be paid directly to the hotel by you. In remote areas and difficult terrains the accommodation will be basic with limited facilities.
We suggest you carry a universal adapter that can be used with various types of electric sockets available worldwide.
Food
Generally on tour meals are served as mentioned in the itinerary/ tour program as Breakfast, Lunch and Dinner. These are pre-set menus which mostly include Indian meals and sometimes local or international cuisine depending on the destination and the tour.
Yes, it is possible to arrange a separate vegetarian departure solely for your group with your preferred meal menu and itinerary. Tour price will differ depending on the number of travellers in your group.
On Indian tours we provide mineral water bottles or arrange portable water from a nearby source. However, every traveller must carry 1 empty water bottle. Tour Manager or local guide will advise you from where to refill the bottles. On international tours carry an empty water bottle which can be refilled at a hotel, restaurant or at various sightseeing places.
Our Tour
Your Tour Manager may be a lady or a gentleman. But do not worry as all Nihal Yatra Tour Managers are efficient, enthusiastic, caring and professional. They will make sure that you enjoy the tour. Nihal Yatra Tour Manager will meet you at the first destination of the tour and will be there throughout the tour including all the sightseeing places.
- Mobile phone with appropriate charger and valid postpaid/prepaid sim card
- Clothing – 2-3 Jeans / trousers, 4-6 Tops/ Shirts/ Kurta, carry a pair of Thermal and 1 Jacket/ Sweater, heavy woollens etc. heavy woollens if you are travelling to colder places during winter.
- Comfortable sports shoes for daily use and a pair of slippers if needed.
- Sufficient face masks, hand sanitizer, hand gloves, hand wash, and toiletries.
- Your medicines with your doctor’s valid prescription
- Sufficient cash along with your credit/ debit cards for any last-minute requirements.
- Small bottles (up to 100ml) of liquid or lotions should be kept in a transparent zip lock pouch in your handbag.
- Any liquid or lotion bottle above 100 ml as well as items prohibited in carry-on handbag by airline, must be kept in your check-in bag.
- It is prohibited to carry items like guns, pistols, ammunition, drugs, explosives, fireworks, sharp items etc. in the aircraft.
- Mobile battery or power bank must be carried with you in your handbag/purse and not in cargo bag.
- Mandatory Documents to carry on tour:
- Adults: Valid photo ID (original voter ID/ Aadhar Card/ Driver’s License/ Passport).
- Child: Aadhar Card/ Passport.
- Infants: Birth Certificate
- For further information you can check the official website for travel advisory. i.e https://www.dgca.gov.in/digigov-portal/?page=jsp/dgca/InventoryList/headerblock/knowYour/index_files/KYR_portal.html
- Download Aarogya Setu App on your mobile phone which you would be carrying on tour.
- Covid-19 negative RTPCR from ICMR approved lab, if required by the state or city you are visiting.
Nihal Yatra generally includes all services and maximum sightseeing as per the tour itinerary, however guests should carry sufficient money for their personal expenses, shopping, optional sightseeing, local delicacies, beverages, additional facilities offered by the hotel/ resorts etc. and also for any emergency due to medical reason or unforeseen/ force majeure situations. For your international tour, you can carry money in the form of foreign exchange (local currency), International credit or debit card or forex card. In most of the countries, the ATMs are available for withdrawals with a marginal fee.
You have to take care of your important documents, passport, currency and valuables on your own. The tour manager cannot take responsibility for such things.
You will receive your day wise tour itinerary program on your registered email ID. However sometimes in an unavoidable situation your Tour Manager may shuffle the day program. For smooth operation and clarity of instructions, Nihal Yatra Tour Manager will create a WhatsApp group of all its guests on the second day of the tour (In rare cases due to unavailability of internet this may not be possible). This group would be created solely for sharing tour related instructions and next day’s tour program.
To ensure smooth execution of tours and to cover every sightseeing attraction, it is important for you to be punctual and abide by the day’s schedule and complete the sightseeing/ program as per the itinerary. In case if you do not report to the coach at the given time, the coach will proceed to the next point/destination in the programme and you will be required to join the group at the next point/ destination on your own.
We have a strict ‘no smoking’ and ‘no alcohol’ policy during our tour whether you are in the transport, destination, or dining halls or group assembly.
In this era of fast communication, you can activate an international calling facility on your cell phone or you can buy a sim in India before departure or you can buy a local sim card on arrival at the destination.
Generally there is some free time in the itinerary, so that you can enjoy shopping for local souvenirs, handicrafts, specialty items etc.
Nihal Yatra gives importance to cleanliness and hygiene and tries its level best to give en-route halts at good restaurants available. However, in a few undeveloped or remote regions, we have to manage with basic facilities available there. It is always advised for you to carry extra personal toiletries/sanitation..
Doctors or medical personnel are not appointed on tour. Of course we are well connected with local doctors and hospitals in case of any emergency on tour.
You can skip sightseeing on a group tour and do your own program by intimating the tour manager. However, you will not get any refund for any such skipped service or sightseeing.
Insurance
We would like to inform you that all the guests travelling within India or overseas will get a travel insurance package from Nihal Yatra itself which is covered in the package cost.
Group tour insurance policy included in the tour price has a limited cover which may include loss of baggage, flight delays/ cancellation, hospitalisation, death, repatriation, evacuation etc. to a certain extent. Few adventure activities which are a part of the tour itinerary may or may not be covered in the insurance policy.
Cancellation & Refund
Whenever you cancel any tour or service for whatsoever the reason, cancellation charges will be applicable according to the Cancellation Policy mentioned in the Terms & Conditions of Nihal Yatra. For more details, click on www.NihalYatra.com/terms-and-conditions.
The Cancellation Policy for Customised Holidays remains the same as group tours. You can refer to the Cancellation Policy mentioned in the Terms & Conditions of Nihal Yatra. For more details, click on www.NihalYatra.com/terms-and-conditions.
As per the Cancellation and Refund Policy, the applicable refund will be processed within 14 working days of confirmation of the cancellation.
As per GOI regulations, any applicable refund from Nihal Yatra for both, Indian or International tours will be paid by A/C payee cheque/ NEFT/RTGS in Indian rupees only, even if you have made the tour payment partly or fully in foreign currency.
Whenever Nihal Yatra cancels the tour due to any operational reason or inadequate participation of the guests required to operate a group tour, Nihal Yatra refunds the amount paid by the guest within 14 working days of cancellation of the tour.
